Data Security

Privacy Policy

Last Updated: March 15, 2024

1. Introduction

DataProvenance ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information when you use our platform and services.

2. Information We Collect

2.1 Information You Provide

  • Account and profile information (name, email, company details)
  • Billing and payment information
  • Research briefs and query parameters
  • Communication preferences and settings
  • Customer support communications
  • Survey responses and feedback

2.2 Automatically Collected Information

  • Device and browser information
  • IP address and location data
  • Usage patterns and analytics
  • Log files and performance data
  • Cookies and similar technologies

3. How We Use Your Information

We use your information for the following purposes:

  • Providing and improving our services
  • Processing and delivering research reports
  • Maintaining platform security
  • Preventing fraud and abuse
  • Communicating about service updates
  • Analyzing usage patterns
  • Customizing user experience
  • Legal compliance

4. Data Sharing and Disclosure

We may share your information with:

  • Service providers and partners
  • Payment processors
  • Legal authorities when required
  • Professional advisors
  • Business transferees in case of sale or merger

5. Data Security

We implement industry-standard security measures including:

  • End-to-end encryption
  • Regular security audits
  • Access controls and authentication
  • Secure data storage and transmission
  • Employee training and compliance
  • Incident response procedures

6. Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Export your data
  • Opt-out of communications
  • Withdraw consent

7. Contact Information

For privacy-related inquiries, please contact our Data Protection Officer:

Phone: +1-646-428-4975
Email: privacy@dataprovenance.com
Address: 151 West 42nd Street
New York, NY 10036
USA