Terms of Service
Last Updated: September 28, 2024
1. Agreement to Terms
By accessing or using DataProvenance's platform and services, you agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations. If you do not agree with these Terms, you must not use our services.
2. Service License
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to:
- Access and use the platform for your internal business purposes
- Submit research briefs and receive reports
- Use analytical tools and features
- Download and store reports within permitted usage limits
- Integrate with approved third-party services
3. User Obligations
You agree to:
- Provide accurate account information
- Maintain the security of your account
- Comply with usage quotas and limits
- Use the service in compliance with laws
- Respect intellectual property rights
- Maintain confidentiality of access credentials
- Report security incidents promptly
- Pay all applicable fees when due
4. Subscription Terms
4.1 Payment Terms
- Subscription fees are billed in advance
- All fees are non-refundable
- Late payments may result in service suspension
- Prices may change with 30 days notice
4.2 Subscription Changes
- Upgrades take effect immediately
- Downgrades apply at next billing cycle
- Cancellations require 30 days notice
5. Intellectual Property
Ownership and rights regarding:
- Platform technology and features
- Analysis methodologies
- Report templates and formats
- Data processing algorithms
- Documentation and materials
- Trademarks and branding
6. Limitation of Liability
DataProvenance's liability is limited to:
- Direct damages up to subscription fees paid
- Exclusion of indirect damages
- Force majeure events
- Technical issues beyond our control
- Third-party service disruptions
7. Term and Termination
These Terms remain in effect until terminated by either party. We may terminate or suspend your access immediately if you:
- Violate these Terms
- Provide false information
- Engage in unauthorized activities
- Fail to pay fees
- Become insolvent or bankrupt